Welcome to the K Mail Order Dept.! On this page you will find answers to common questions about shipping & ordering through our online shop, such as:

...and many more!

Please review all the information on this page before contacting our office. If you have a question that is not answered on this page, feel free to contact us. If you would like to inquire about an order you have already placed, please include your order number in your message.

Please note: Our office is open Monday - Thursday, 11 AM - 5 PM, Pacific Time. If you contact us (or place an order) after Thursday evening, we will not be able to reply to you before Monday afternoon.

T-Shirt Sizes

Almost all of our shirts are Unisex (Men's) "Standard" Shirts, manufactured by American Apparel. These shirts are 100% cotton and made-in-the-U.S.A. Below is the size chart, provided by the manufacturer. Women's sizes, when available, will be clearly noted.

Chest: Measure under arms around the fullest part of the chest. Be sure to keep tape level across back and comfortably loose.

Waist: Measure around natural waist with a measuring tape.

This sizing chart is approximate.

EXTRA SMALL: Chest: 30-32 in (76-81 cm); Waist: 28-30 in (71-76 cm)

SMALL: Chest: 34-36 in (86-91 cm); Waist: 30-32 in (76-81 cm)

MEDIUM: Chest: 38-40 in (97-102 cm); Waist: 32-22 in (81-84 cm)

LARGE: Chest: 42-44 in (107-112 cm); Waist: 33-34 in (84-86 cm)

EXTRA LARGE: Chest: 46-48 in (117-122 cm); Waist: 36-38 in (91-97 cm)

EXTRA-EXTRA LARGE: Chest: 48-50 in (122-127 cm); Waist: 40-42 in (102-107 cm)


Shipping

All orders are shipped via the United States Postal Service (USPS). Orders may take 1-4 days to process before they are shipped.

Please note: USPS Priority Mail shipment estimates are not guaranteed and do not include processing time.

Our office is open Monday - Thursday, 11 AM - 5 PM, Pacific Time. Orders placed after Thursday afternoon will be sent out on the following Monday. Our office is closed Friday, Saturday, Sunday and on all postal holidays observed in the USA. 

Please allow extra time for your package to arrive during holidays.

If you would like to inquire about how much something will cost to ship, please include your address and a list of the items you would like to purchase. Shipping is calculated by weight. We do not charge a handling fee.

Domestic Orders:

International Orders:

Please note: If you place an international order, your package can take 1-2 months to arrive, depending on your country and the length of time it takes for packages to get through customs. Most international orders cannot be tracked once they leave the USA. You are responsible for any and all customs fees.

Delayed and Lost Packages

Even if your package seems to be taking a long time to arrive, please wait 3 weeks to report any "lost" items. We often get emails from folks who think their package has gone missing, but it almost always arrives. According to the USPS, less than 2% of all mail gets lost - so just hang tight, it will get there soon enough. If your package is in fact lost, we will send it again.

If you place an international order, your package can take 1 months (or more) to arrive, depending on your country and the length of time it takes for packages to get through customs. Most international orders cannot be tracked once they leave the USA.

If you are buying an item as a gift, please place your order well in advance, to allow enough time for it to arrive.

Returns and Exchanges

Please send all returns and exchanges to: K, Attn: Mail Order, PO Box 7154 Olympia, WA 98507

Ordering Directly

If you have a PayPal account and would like to pay us directly instead of using our website please email mailorder@krecs.com, with your shipping address and a list of items you would like to purchase. We will make sure the items you would like are in stock and we will send you final price before you send us a payment.

Please do not send a payment through PayPal without sending an email to mailorder@krecs.com first. 

Digital Downloads

You can download digital music from our artists through the K Bandcamp page.

Unless otherwise stated, digital downloads are not included with LP purchases.

Additional Information

If you are purchasing a gift or have any special instructions for your order, please leave us a message in the "Order Notes" section while you are checking out.

If you receive the wrong item or it is in some way damaged or defective we are happy to exchange it or give you a refund.

Have a question about shipping or buying items through the K Mail Order Dept. that isn't answered on this page? Please contact us.